Digital everyday life
Enforce withdrawal, cancellation, legal guarantee, repair and platform complaints step by step.
EU rules require a withdrawal button in online shops from 19 June 2026. Learn how to use it, keep the acknowledgement and withdraw if the button is missing.
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How to cancel a subscription online in Europe: where to cancel, how Germany's cancellation button and France's three-click rule work, and what proof to keep.
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Device broken? Find out when the seller's legal guarantee applies and when a manufacturer's warranty helps, with rules for six countries and a sample letter.
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Your streaming service is raising its price? Check whether your consent is needed, weigh up an ad tier or cancelling, and spot increases that may not be valid.
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